
Downtown Walnut Creek Return Policy
General Return Policy
If you’re looking to return or exchange your purchase for any reason, we’re here to help! We offer returns or exchanges within 30 days of purchase and proof of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
If an item was bought, and then found to be damaged, we will replace it for you at no extra charge.
Some Items such as clothing, power tools, electronic components, and products missing packaging are exceptions to the general policy and are reviewed on a case-by-case basis. Clearance items are final sale. Seasonal items, mixed paint, ladders, plungers, snakes/augers, fuses, cut to length items (chain, tubing, etc.) and gift cards are not returnable.
Other exceptions may apply.
Delivered and Assembled Item Returns
Items that were bought to be assembled or delivered are returnable on a case-by-case basis.
If an item was delivered damaged, or the wrong item was delivered, we will exchange it, or provide a refund at no extra charge.
If you wish to return your delivered item, you may be charged an additional restocking fee if you need it to be picked up from your location.
Contact us at 925-705-7500 or info@wcace.com if you have any questions
Phone: (925) 705-7500
Email: info@wcace.com
2044 Mt. Diablo Blvd, Walnut Creek, CA, 94596
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and Special Deals!
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*Redeemable only at Downtown Walnut Creek ACE Hardware. Opt out at any time.
Downtown Ace Hardware Walnut Creek Hours
(925) 705-7500 • 2044 Mt Diablo Blvd, Walnut Creek, CA 94596 • info@wcace.com • We Accept Visa and Mastercard.
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