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Mo-Fr: 6:30am-7pm, Sat: 7am-7pm, Sun: 8am-7pm

Ace With The Train Logo

Downtown Walnut Creek Return Policy

General Return Policy

If you’re looking to return or exchange your purchase for any reason, we’re here to help! We offer returns or exchanges within 30 days of purchase and proof of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

If an item was bought, and then found to be damaged, we will replace it for you at no extra charge.

Some Items such as clothing, power tools, electronic components, and products missing packaging are exceptions to the general policy and are reviewed on a case-by-case basis. Clearance items are final sale. Seasonal items, mixed paint, ladders, plungers, snakes/augers, fuses, cut to length items (chain, tubing, etc.) and gift cards are not returnable.

Other exceptions may apply.

Delivered and Assembled Item Returns

Items that were bought to be assembled or delivered are returnable on a case-by-case basis.

If an item was delivered damaged, or the wrong item was delivered, we will exchange it, or provide a refund at no extra charge.

If you wish to return your delivered item, you may be charged an additional restocking fee if you need it to be picked up from your location.

Contact us at 925-705-7500 or info@wcace.com if you have any questions

Phone: (925) 705-7500

Email: info@wcace.com

2044 Mt. Diablo Blvd, Walnut Creek, CA, 94596

Questions about Inventory, Hours or Anything Else?

*YOUR EMAIL/PHONE NUMBER ARE PROTECTED
AND WILL NOT BE SOLD OR USED FOR MARKETING PURPOSES!

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Questions about Inventory, Store Hours or Anything Else? Text us and a live Walnut Creek ACE Associate will get back to you!

*YOUR EMAIL/PHONE NUMBER ARE PROTECTED
AND WILL NOT BE SOLD OR USED FOR MARKETING PURPOSES!

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Monthly Coupons
and Special Deals!

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*Redeemable only at Downtown Walnut Creek ACE Hardware. Opt out at any time.

Downtown Ace Hardware Walnut Creek Hours

We want to thank the community so much for supporting Downtown Walnut Creek Ace!  It’s our goal to be your go-to resource for improving your home and garden.  To earn this, we commit ourselves to combining friendly service and convenience with the wide selection of merchandise you’d expect at a home improvement center.
 
We’re also committed to maintaining and improving our community. Locally owned, managed and staffed, the community we serve is also where we live, so we support local schools and nonprofits.
 
We’re called the “Ace with the Train” because of the “G scale” train, complete with replicas of the Golden Gate, Bay and Carquinez Bridges, that circles above the heart of our store.

(925) 705-7500 • 2044 Mt Diablo Blvd, Walnut Creek, CA 94596 • info@wcace.com • We Accept Visa and Mastercard.

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